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Privacy Policy

Last updated: 01/08/2025

English translation pending legal validation. The original Spanish text prevails.

At Amifiel, we take the privacy of our users very seriously. This Privacy Policy describes how we collect, use, share and protect your personal data when you use our application or our website.

1. Data we collect

We collect the following types of data:

  • Personal data: Name, email address, phone number (optional).
  • Pet data: Name, species, breed, date of birth, medical history, vaccinations, photographs, etc.
  • Usage data: Application usage statistics, session time, most used features.

2. Purpose of processing

We use your data to:

  • Provide the services and features offered by the application.
  • Remind you of vaccines, appointments and treatments.
  • Improve the operation of the application and the user experience.
  • Send you important notifications related to your account or services.
  • Send promotions or content related to the world of pets, if you give your consent.
  • Process it to measure trends, which will be shared in a general way with brands and veterinary providers to improve the experiences of both the application and its users.

3. Legal basis

We process your data in accordance with:

  • The consent you give us when you register and accept this policy.
  • The need to process your data in order to provide and improve the application's services.

4. Sharing of personal data

By accepting this privacy policy, you authorize us to share your data only with:

  • Technology providers that help us operate the application (for example, hosting services, push notifications).
  • Legal obligations (when required by law or by competent authorities).

5. Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or destruction.

6. User rights

You may exercise your rights of access, rectification, cancellation, objection (ARCO), restriction of processing or portability by sending us an email to:

7. Data retention

We will keep your data for as long as you have an active account on Amifiel. If you request the deletion of your account, your data will be deleted unless there is a legal obligation to keep it.

8. Legal notice

  • App owner: CHAVSA COSTA RICA S.A.
  • Contact email:
  • Address: COSTA RICA
  • The owner of this application is not responsible for the misuse of the information provided on Amifiel. The content does not replace veterinary care or specialized professional care.